Market Reference

Americana Group

The Americana Group is one of the largest food manufacturing and distribution companies in the region. Founded in Kuwait in 1964, it introduced the Quick Service Restaurant (QSR) concept to the regional market in 1970. The group operates leading brands such as KFC, Pizza Hut, Hardee’s, Costa Coffee, Baskin-Robbins, and Krispy Kreme. FAMA Technologies closely collaborates with Americana brands, including KFC, Krispy Kreme, Hardee’s, and Costa Coffee, across the Middle East.

Solutions Provided :

  • Complete Drive-Thru Solutions
  • Complete Digital Signage Solutions
  • Hardware Supply & Delivery
  • Service Level Agreements (SLAs)

Royal Court Of Saudi Arabia

The Royal Court is the link between the King of Saudi Arabia and the governmental institutions, and it is the Chief Executive Office of the King. FAMA Technologies collaborates closely with the Royal Court of Saudi Arabia and has provided a wide range of Infrastructure and Security Solutions.

Regions Served:

  • FAMA Technologies caters to the Royal Court of Saudi Arabia.

Solutions:

  • The End-to-End Solutions for Infra & Security

Royal Court Of Saudi Arabia

The Royal Court is the link between the King of Saudi Arabia and the governmental institutions, and it is the Chief Executive Office of the King. FAMA Technologies collaborates closely with the Royal Court of Saudi Arabia and has provided a wide range of Infrastructure and Security Solutions.

Regions Served:

  • FAMA Technologies caters to the Royal Court of Saudi Arabia.

Solutions:

  • The End-to-End Solutions for Infra & Security

Tim Hortons

Tim Hortons Inc is a Canadian multinational coffee house and restaurant chain. Based in Toronto, Tim Hortons serves coffee, doughnuts, sandwiches, and other fast-food items .It is Canada’s largest quick-service restaurant chain, with 5,352 restaurants in 15 countries.

Regions Served:

FAMA Technologies Caters to Tim Hortons Middle East Solutions:

The End-to-End Solutions Offered are as follows:

  • Complete Drive-thru solution
  • Complete digital signage solution

Burgerizzr

McDonald’s is the world’s largest fast food restaurant chain, from humble beginnings as a small restaurant, they are proud to have become one of the world’s leading food service brands with more than 36,000 restaurants in more than 100 countries.

FAMA Technologies closely works with Mcdonald’s brand and have culminated in a variety of Technological Solutions over the years.

Regions Served:
FAMA Technologies caters to McDonald’s Solutions:

The End-to-End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution
  • Infrastructure & Security

Burgerizzr

McDonald’s is the world’s largest fast food restaurant chain, from humble beginnings as a small restaurant, they are proud to have become one of the world’s leading food service brands with more than 36,000 restaurants in more than 100 countries.

FAMA Technologies closely works with Mcdonald’s brand and have culminated in a variety of Technological Solutions over the years.

Regions Served:
FAMA Technologies caters to McDonald’s Solutions:

The End-to-End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution
  • Infrastructure & Security

Herfy

Herfy is a Saudi Arabian multinational fast food restaurant chain in Saudi Arabia and one of the largest in the Middle East, surpassing international chains in terms of presence. It has a total of more than 380 restaurants and 5,000 employees throughout Saudi Arabia.

FAMA Technologies works with Herfy for a long time. We are proud to cater them with drive thru and digital signage solution.

Regions Served: FAMA Technologies Caters to HERFY

Solutions:
The End to End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution

Herfy

Herfy is a Saudi Arabian multinational fast food restaurant chain in Saudi Arabia and one of the largest in the Middle East, surpassing international chains in terms of presence. It has a total of more than 380 restaurants and 5,000 employees throughout Saudi Arabia.

FAMA Technologies works with Herfy for a long time. We are proud to cater them with drive thru and digital signage solution.

Regions Served: FAMA Technologies Caters to HERFY

Solutions:
The End to End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution

KUDU

Kudu is a large fast food chain in Saudi Arabia. Kudu was established in 1988 and has 316 locations in Saudi Arabia and Bahrain with more than 5,000 employees. The first branch opened in Riyadh on 16 April 1988 on 30th Street. Kudu serves burgers and sandwiches, which are popular with Saudis, but its specialty is sandwiches. Kudu serves breakfast as well, with some Western-style menu items including waffles.

Regions Served:
FAMA Technologies Caters to KUDU KSA.

Solutions:

The End-to-End Solutions Offered are as follows:

  • Complete Drive-thru solution
  • Complete digital signage solution

Nahdi Pharmacy

Nahdi Pharmacy partnered with FAMA Technologies to implement a smart drive-thru solution, enabling customers to order and collect medicines directly from their vehicles.

The initiative addressed key challenges like long wait times, parking issues, and lack of convenience while supporting Nahdi’s digital transformation.

FAMA delivered an integrated system including intercom communication, camera-based prescription verification, digital signage, and seamless POS integration.

Customers can place orders, verify prescriptions digitally, complete contactless payments, and receive medicines quickly through a smooth workflow.

The solution enhanced customer experience, reduced in-store congestion, and improved operational efficiency.

It also increased revenue through targeted digital promotions and strengthened Nahdi’s position as a modern healthcare leader.

The End-to-End Solutions offered are as follows :

  • Complete Drive-Thru Solution
  •  Complete Digital Signage Solution

Nahdi Pharmacy

Nahdi Pharmacy partnered with FAMA Technologies to implement a smart drive-thru solution, enabling customers to order and collect medicines directly from their vehicles.

The initiative addressed key challenges like long wait times, parking issues, and lack of convenience while supporting Nahdi’s digital transformation.

FAMA delivered an integrated system including intercom communication, camera-based prescription verification, digital signage, and seamless POS integration.

Customers can place orders, verify prescriptions digitally, complete contactless payments, and receive medicines quickly through a smooth workflow.

The solution enhanced customer experience, reduced in-store congestion, and improved operational efficiency.

It also increased revenue through targeted digital promotions and strengthened Nahdi’s position as a modern healthcare leader.

The End-to-End Solutions offered are as follows :

  • Complete Drive-Thru Solution
  •  Complete Digital Signage Solution

White’s Pharmacy

White’s Pharmacy transformed from a traditional pharmacy into a digitally enabled health hub to meet rising patient expectations and reduce operational pressure.

The challenge was patient passivity, long perceived wait times, and low engagement, along with increasing workload and missed revenue opportunities.

A complete digital ecosystem was implemented, including a web platform, mobile app, and in-store digital screens to create a seamless patient journey.

Patients could access services online, manage refills via mobile, and engage with real-time health content in-store, improving both convenience and decision-making.

The solution significantly boosted engagement, reduced workload, improved medication adherence, and increased OTC sales through smart digital interventions.

Overall, the transformation improved clinical outcomes, operational efficiency, and positioned White’s Pharmacy as a future-ready, patient-centric healthcare provider.

The End-to-End Solutions Offered are as follows :

  • Web-Based Digital Platform
  • Mobile Application for Patient Engagement
  • In-Store Digital Signage Solution

Herfy

Herfy is a Saudi Arabian multinational fast food restaurant chain in Saudi Arabia and one of the largest in the Middle East, surpassing international chains in terms of presence. It has a total of more than 380 restaurants and 5,000 employees throughout Saudi Arabia.

FAMA Technologies works with Herfy for a long time. We are proud to cater them with drive thru and digital signage solution.

Regions Served: FAMA Technologies Caters to HERFY

Solutions:
The End to End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution

Herfy

Herfy is a Saudi Arabian multinational fast food restaurant chain in Saudi Arabia and one of the largest in the Middle East, surpassing international chains in terms of presence. It has a total of more than 380 restaurants and 5,000 employees throughout Saudi Arabia.

FAMA Technologies works with Herfy for a long time. We are proud to cater them with drive thru and digital signage solution.

Regions Served: FAMA Technologies Caters to HERFY

Solutions:
The End to End Solutions Offered are as under:

  • Complete Drive-thru solution
  • Complete digital signage solution

Implementing self-service kiosks with FAMA Technologies significantly improved our order flow and reduced pressure on staff. Their team handled everything professionally, from setup to ongoing support. Whenever an issue arises, the response is fast and effective, keeping our kiosks running smoothly and enhancing the customer experience.

Running a busy drive-thru can be chaotic, but FAMA Technologies made it so much easier. Their team delivered and installed the system quickly, and now orders move faster than ever. Our customers are happier, and sales have gone up. Honestly, I feel like they really get what it’s like to run a restaurant

Our self-service kiosks from FAMA Technologies were up and running within a day. The installation team was friendly and made sure everything worked perfectly. Since then, order accuracy has improved, and we’ve noticed a real bump in sales. It feels great to have technology that actually helps, not complicates things.

The kiosks installed by FAMA Technologies have changed how we operate. Orders are faster, staff is less stressed, and customers enjoy the experience. The installation was smooth, and the team checked in to make sure everything worked perfectly.

I was nervous about outsourcing our restaurant tech, but FAMA Technologies made it easy. Setup was fast, and they monitor everything so we rarely have problems. Our operations are smoother, orders are more accurate, and overall sales are higher. I feel like we finally have a partner we can rely on.

Upgrading to digital menu boards with FAMA Technologies was a game-changer for our restaurant. The team delivered and installed everything quickly, and the setup was seamless. Since going digital, our customers engage more with promotions, orders flow faster, and we’ve noticed a real increase in sales.

During rush hours, our drive-thru cannot afford system issues. FAMA Technologies proved to be highly reliable, with fast response and immediate problem handling. Their professional team understands the pressure of restaurant operations and supports us in keeping service fast, accurate, and uninterrupted.

Having FAMA Technologies manage our systems has been a game changer. Their managed services give us complete peace of mind, with proactive monitoring, fast response, and reliable problem resolution. The professionalism of their team ensures minimal downtime and consistent performance across all our restaurant operations

Implementing self-service kiosks with FAMA Technologies significantly improved our order flow and reduced pressure on staff. Their team handled everything professionally, from setup to ongoing support. Whenever an issue arises, the response is fast and effective, keeping our kiosks running smoothly and enhancing the customer experience.

Our self-service kiosks from FAMA Technologies were up and running within a day. The installation team was friendly and made sure everything worked perfectly. Since then, order accuracy has improved, and we’ve noticed a real bump in sales. It feels great to have technology that actually helps, not complicates things

I was nervous about outsourcing our restaurant tech, but FAMA Technologies made it easy. Setup was fast, and they monitor everything so we rarely have problems. Our operations are smoother, orders are more accurate, and overall sales are higher. I feel like we finally have a partner we can rely on.

Upgrading to digital menu boards with FAMA Technologies was a game-changer for our restaurant. The team delivered and installed everything quickly, and the setup was seamless. Since going digital, our customers engage more with promotions, orders flow faster, and we’ve noticed a real increase in sales.

Our Clients

Frequently Asked Questions

The AI On Go Drive Thru Solution by FAMA Technologies leverages Conversational Voice AI to streamline ordering, reduce wait times, and deliver hands-free, multilingual support in drive-thru environments across Saudi Arabia and the GCC.

 

FAMA’s AI Self Checkout system enables touch-free, voice-activated transactions, improving speed, hygiene, and customer satisfaction—especially in high-traffic areas like Riyadh, Jeddah, and Dammam.

Our Conversational Voice AI supports 96+ languages and dialects including Arabic, English, and Urdu, making it ideal for multilingual markets like Saudi Arabia, Kuwait, and Qatar.

Yes. FAMA’s AI Self Checkout and Drive Thru solutions are designed to be inclusive, offering voice-first interaction modes to assist users with visual or physical impairments.

Sodaclick is a leader in Conversational Voice AI. FAMA Technologies is the official partner for Sodaclick solutions in the Middle East, enabling us to deliver advanced voice-powered AI experiences for drive-thrus and kiosks.

Absolutely. Our omnichannel AI workspace allows seamless communication across WhatsApp, Instagram, Messenger, SMS, email, webchat, voice, and more—preserving full context of customer interactions.

It offers real-time analytics, gamification, personalized learning (LMS), and compliance automation—helping businesses upskill their workforce, optimize operations, and generate actionable insights.

 

FAMA Technologies implements dynamic cloud security, secure API integrations, and encrypted communications to protect sensitive customer and business data at every touchpoint.

 

Our AI-powered Drive Thru, Self Checkout, and Voice Assistant solutions are deployed in cities like Riyadh, Jeddah, Dammam, Al Khobar, Neom, Tabuk, and also across Kuwait and Qatar.