Hospitality Management

TestimonialCase studies

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Intuitive User Experience for Zero-Training Simplicity

Traditional hospitality solutions require weeks of software training to learn. Even after successfully completing a training program, employees struggle to become comfortable using the software. Today’s Gen Y employees don’t want to use cumbersome and cluttered software at work when they’ve become accustomed to the simple, easy-to-use interfaces of their personal smart phones and gaming systems.

To reduce training costs and implementation time, ATRIO simplifies operations with an intuitive user experience that requires zero training. ATRIO streamlines workflow with role-based dashboards. Different staff positions have job-specific screens that make it fast and easy to perform daily tasks.

That means your staff spends more time focusing on the guest and less time navigating screens, hunting through job functions and keying information. Instead of training on how to use your software, focus on training employees how to provide guest service.

ATRIO delivers an experience that is truly designed for people. Its interface works like a smart phone, offering walk-up-and-use simplicity. ATRIO’s multi-cultural functionality supports any language and any currency.

The end result is a zero-training user experience that increases staff efficiency, boosts morale and ensures better guest service.

Check in to a better user experience with ATRIO.

SMS|Host Hospitality Property Management System

The first total management system, Focused on your guests.

Guest-First Management

With the SMS|Host Hospitality Property Management System, your property will increase revenues while methodically cultivating repeat business at every opportunity.

The first comprehensive hospitality management system of its kind, based on the individual. With over 20 seamlessly integrated, guest-centric modules at their fingertips, your staff will have all the tools they need to anticipate needs and exceed expectations.

At the core of this graceful and efficient system, the Booking Center dramatically reduces reservation call times while streamlining booking, check-in, and check out.

SMS|Host adds guest-first personalization to all these essential functions:
  • Reservations
  • Group Reservations
  • Group Billing/Charge Routing
  • Availability
  • Forecasting
  • Guest Accounting
  • City Ledger
  • Night Audit
  • Suite Handling
  • Travel Agency Accounting
  • Housekeeping
  • Hotel operator
  • Mailing List
  • Correspondence
  • Complete Reporting
  • Guest History

Manage Complex Stays More Efficiently

SMS|Host links your property’s recreational facilities with your accommodations, so agents can easily create and manage complex stays and itineraries. Tailor all aspects of your guest experiences, including lodging reservations, room details, baggage tracking, spa appointments, golf tee times, dining, and third-party activities.

Improve Service: Create, change, conform, and cancel reservations; check guests in and out.

Increase Revenues: Create packages on the fly, sell service from other revenue generators.

Drive Improvement: Find information quickly and customize reports with excellent data analysis capabilities.

Improve staff communication for the best possible service.

Housekeeping in SMS|Host improves staff communication about room status, with up to 26 user-defined status codes. You can also quickly customize different housekeeping services — perfect for guests with special needs or for time-share properties with various contractual obligations.

Automate customer communications and direct marketing.

To maintain great guest relations, send confirmation and reminder letters, direct mail, personalized correspondences and faxes, follow ups, announcements, and special promotions. Improve marketing by tracking the source of every inquiry to allocate advertising dollars most efficiently.

How to reach us ?

To view the contact information for a specific location, select the desired city:

Riyadh Head Office


Al Khobar Branch Office


Jeddah Branch Office